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Support

Note: To report order problems or to create a return merchandise authorization, please click on the "My Account" tab and log in. You will then see links to submit these requests online. This is the fastest method to create such requests.

In this section we will be publishing support articles and useful product information. We will also provide guides and FAQs on topics such as product condition levels and expected delivery times. Some information will only be available to users that are logged into our site.

We also provide basic technical support for all of our products. Most common issues will be documented, however if you don't find the information you need, please e-mail us.

 
Billing & Payment
 

Billing & Payment Policies & Issues.

 
Condition & Warranty
 
Details on product condition levels and product warranties.
 
Hard Drives
 

All issues related to hard drives, and disk storage.

 
Legal & Privacy
 

Legal Statements, Disclaimers, Privacy Notices & Sales and Purchases Policies.

 
Networking
 

Guides, FAQs and problem solutions for Networking equipment and their configuration.

 
Returns & Exchanges
 
Information pertaining to the return or exchange of items.
 
Shipping
 
Shipping methods, procedures, time in transit charts, tracking numbers & third party billing policies.
 
Software Drivers
 

Software drivers hosted by us for download are located here.

Address and Directions
 
DiscounTechnology's street address, shipping address and directions on how to get to our facilities.
N.B. We are NOT a retail store. If you wish to purchase an item you must place an order via this website (or by telephone) and then schedule a pickup with us.
Advanced Search
 
The advanced web store search includes the ability to specify multiple variables such as hard drive attributes.
Dell Laptop AC Power Adapter Compatibility Chart
 
Dell Laptop AC Power Adapter Compatibility Chart.
A guide to cross reference AC/DC adaptors with Dell laptop models.
Holiday Schedule
 

DiscounTechnology Holiday Schedule for 2014.

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